Privacy Policy

At Search Sphere ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services, including Local SEO, E-Commerce SEO, Technical SEO, Content Marketing, Google Ads, and Meta Ads. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, subscribe to our newsletter, or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Business Website
  • Service Interests
  • Billing Information (where applicable)
  • Any information voluntarily submitted through forms or email communications

Non-Personal Information

We may automatically collect information including:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Referral Sources
  • Click Behavior
  • Geographic Region (Approximate)

How We Use Your Information

We use your information to:

  • Provide requested services
  • Respond to inquiries
  • Prepare project proposals
  • Improve website performance
  • Personalize user experience
  • Deliver SEO and marketing services
  • Process payments where applicable
  • Send newsletters and marketing communications
  • Improve customer support
  • Analyze website traffic
  • Detect fraud or security issues
  • Comply with legal obligations

Marketing Communications

With your consent, we may send:

  • Service updates
  • Company news
  • Marketing emails
  • Educational content
  • Promotional offers
  • Industry insights

You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure campaign performance
  • Enhance website security
  • Deliver personalized experiences

You can control cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers including:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Google Search Console
  • Meta Pixel
  • Facebook Ads
  • Instagram Ads
  • Microsoft Clarity
  • CRM platforms
  • Email marketing providers
  • Web hosting providers
  • Payment processors

These providers maintain their own privacy policies.

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

  • Device Information
  • Browser Type
  • Pages Visited
  • Session Duration
  • Referral Sources
  • General Geographic Location

You can opt out through Google’s browser add-on where available.

Google Ads

We may use Google Ads to:

  • Display advertisements
  • Measure campaign effectiveness
  • Build remarketing audiences
  • Improve advertising performance

Google may use cookies for personalized advertising.

Meta Advertising

Our website may use Meta Pixel for:

  • Conversion Tracking
  • Audience Building
  • Campaign Optimization
  • Remarketing

Meta may collect anonymous browsing activity in accordance with its own privacy policies.

Data Sharing

We do not sell your personal information.

We may share information only with:

  • Trusted service providers
  • Business partners assisting in service delivery
  • Legal authorities when required by law
  • Payment processors
  • Website hosting providers

Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your information, including:

  • SSL Encryption
  • Secure Servers
  • Limited Data Access
  • Password Protection
  • Security Monitoring
  • Regular Software Updates

While we strive to protect your information, no method of transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve customer experience

When no longer required, information is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have rights including:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

GDPR Compliance

If you are located within the European Economic Area (EEA), we process personal information based on lawful grounds such as:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

You may request:

  • Access to your information
  • Correction
  • Erasure (“Right to be Forgotten”)
  • Restriction of processing
  • Data portability
  • Withdrawal of consent where applicable

California Privacy Rights (CCPA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect
  • Request deletion of personal information
  • Request access to collected information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable

Search Sphere does not knowingly sell personal information.

Children’s Privacy

Our services are intended for individuals aged 18 and older.

We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information, please contact us so we can take appropriate action.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

International Data Transfers

Your information may be processed or stored in countries other than your own. We take reasonable measures to ensure appropriate safeguards are in place for international data transfers where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us.

Search Sphere

Email: [info@searchsphere.com.au]
Phone: [+61 (424) 623 151]
Website: [www.searchsphere.com.au]

By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you have any other questions or concerns about our digital services, please contact our friendly team. We are always happy to talk and help you find the best solution for your needs.